TriOS Privacy Policy

1. Introduction

Kou LLC ("we", "our", or "the Company") considers the protection of personal information in TriOS ("the Service") a critical responsibility. This Privacy Policy describes the types of information we collect through the Service, how we use it, and how we manage it.

The Service uses the Garmin Connect API to access your training and health data. Please read this policy carefully and use the Service only if you understand and agree to its terms.

2. Information We Collect

We may collect the following information in connection with providing the Service.

3. How We Use Your Information

We use the collected information for the following purposes:

• ・ Analyzing training data and calculating performance metrics
• ・ Providing personalized training feedback
• ・ Supporting condition management based on biometric data
• ・ Generating AI-powered insights and recommendations
• ・ Providing, operating, and improving the Service
• ・ Responding to inquiries
• ・ Sending important service-related notifications

4. Garmin Connect Integration

The Service uses the Garmin Connect API to access your training and health data.

5. Data Storage & Security

We implement the following measures to securely store your data:

• ・ Encryption in transit: All data communications use SSL/TLS
• ・ Encryption at rest: Data stored in databases is encrypted
• ・ Access control: Data access is restricted to minimum necessary privileges
• ・ Infrastructure: Operated on AWS secure cloud infrastructure
• ・ Regular security reviews: Continuous review and improvement of security measures

6. Data Retention & Deletion

Your data is retained for as long as your account is active.

If you request account deletion, we will delete all your personal data within a reasonable timeframe, except for data required to be retained by legal obligations.

If you disconnect Garmin Connect integration but keep your account active, data collected prior to disconnection will be retained. If you wish to delete this data, please contact us.

7. Third-Party Disclosure

We do not disclose your personal information to third parties except in the following cases:

• ・ With your consent
• ・ When required by law
• ・ When necessary to protect life, body, or property, and obtaining your consent is difficult
• ・ When provided to subcontractors to the extent necessary for service provision (with appropriate supervision)

We will never use data obtained from your Garmin Connect for purposes other than training analysis (such as advertising, marketing, or sale to third parties).

8. Your Rights

You have the following rights regarding your data:

• ・ Access: Request access to your data held by us
• ・ Correction: Request correction of inaccurate data
• ・ Deletion: Request deletion of your data
• ・ Disconnect: Disconnect Garmin Connect integration at any time
• ・ Account deletion: Request deletion of your account and all associated data

To exercise any of these rights, please contact us using the information below.

9. Cookies

The Service may use cookies to maintain authentication status and improve the Service. You can configure your browser to refuse cookies, but some features of the Service may not function properly.

10. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will promptly delete such data.

11. Changes to This Policy

We may update this policy as needed. If we make significant changes, we will notify you through the Service's website and/or by email. The updated policy takes effect when posted on our website.

12. Contact Us

For questions about this policy or our handling of personal information, please contact us at: